Brother VC-500W Manual

The Brother VC-500W is a high-performance vacuum cleaner designed for both home and light commercial use. It features a powerful motor, HEPA filtration system, multiple attachments for various cleaning tasks, adjustable suction power, cord rewind function, and a large dust capacity. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Maintenance & Cleaning 8. Storage & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum unit, telescopic wand, floor nozzle, crevice tool, dusting brush, upholstery nozzle, HEPA filter, and power cord with rewind.

Feature	Description
Motor Power	1500W adjustable suction with eco mode
Filtration System	HEPA filter for allergen capture
Dust Capacity	2.5L dust bag or bagless container
Cord Length	8 meters with automatic rewind
Attachments	Multiple tools for floors, furniture, crevices
Noise Level	≤75 dB in standard mode
Weight	5.2 kg (main unit)
Suction Control	Dial on handle for power adjustment
Filter Indicator	LED alerts when filter needs cleaning
Warranty	2-year limited warranty

Installation & Setup

Unpack and inspect all components. Assemble on a flat, stable surface.

Attach telescopic wand: Insert into main unit until it clicks.
Connect floor nozzle: Attach to end of wand; ensure secure connection.
Install filter: Place HEPA filter into compartment; close cover firmly.
Choose bag or bagless: Insert disposable bag or attach dust container.
Plug into appropriate power outlet (220-240V).

WARNING! Ensure unit is unplugged during assembly. Keep hands clear of moving parts.

First-Time Use

Before first use, perform a quick test to ensure proper operation.

Power on: Press the power switch on the main unit.
Adjust suction: Turn dial on handle to desired setting (Min to Max).
Test attachments: Connect crevice tool or brush to wand for specific tasks.
Check filter indicator: Ensure LED is green (ready for use).
Practice cord rewind: Press rewind button to retract cord smoothly.

CAUTION! Do not vacuum liquids, sharp objects, or hot ashes. Avoid blocking air intake.

Specifications

Model: Brother VC-500W.
Power Consumption: 1500W maximum.
Voltage: 220-240V AC, 50/60Hz.
Suction Power: Adjustable up to 25 kPa.
Filtration: HEPA filter (99.97% efficiency at 0.3 microns).
Dust Capacity: 2.5 liters (bag or container).
Cord Length: 8 meters.
Noise Level: 72-75 dB(A).
Dimensions (HxWxD): 110 x 35 x 25 cm (assembled).
Weight: 5.2 kg (without attachments).

Controls and Settings

Main unit controls: Power switch, cord rewind button, filter access button. Handle controls: Suction power dial, attachment release button.

Indicator Lights: Power (green), Filter alert (red), Eco mode (blue).

Suction Settings: Min (eco mode for delicate surfaces), Med (general cleaning), Max (deep cleaning for carpets). Filter Maintenance: Clean every 3 months or when red LED lights. Cord Management: Press rewind button; guide cord to prevent tangling.

Using Attachments

Each attachment is designed for specific cleaning tasks.

Floor Nozzle: For carpets and hard floors; adjust brush height if applicable.
Crevice Tool: For corners, edges, and tight spaces.
Dusting Brush: For shelves, blinds, and delicate surfaces.
Upholstery Nozzle: For sofas, chairs, and curtains.
Telescopic Wand: Extend for high ceilings or under furniture.

Tip: Always turn off vacuum before changing attachments.

Maintenance & Cleaning

Regular maintenance ensures optimal performance and longevity.

Empty dust container: When full or after each use for bagless models.
Replace dust bag: When indicator shows full (for bag models).
Clean HEPA filter: Remove and tap gently; wash if washable (air dry completely).
Check brush roll: Remove hair or debris from floor nozzle brush.
Inspect hose and wand: Clear any blockages.
Wipe exterior: Use damp cloth; avoid water near electrical parts.

WARNING! Unplug before any maintenance. Do not use damaged filters.

Storage & Care

Store in a cool, dry place away from direct sunlight.

Retract cord fully using rewind function.
Wrap hose neatly around hooks (if provided).
Store attachments in carrying bag or compartment.
Keep unit upright to prevent damage to internal components.

CAUTION! Do not store with wet filter or in damp areas to prevent mold.

Regulatory Information

Complies with EU directives for electrical safety and electromagnetic compatibility. CE marked. RoHS compliant. Copyright © 2025 Brother Industries, Ltd. For support, visit www.brother.com or contact customer service at 1-800-284-4357.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Plug not connected/power outage	Check outlet; ensure power switch is on; test outlet with another device.
Loss of suction	Full dust bag/container or blockage	Empty container/replace bag; check hose, wand, and nozzle for obstructions.
Overheating	Blocked filter or air intake	Clean filter; clear any blockages; allow unit to cool for 30 minutes.
Unusual noise	Foreign object in brush or fan	Turn off and unplug; inspect brush roll and internal fan for debris.
Cord not rewinding	Tangled or misaligned cord	Unplug; manually rewind cord; check rewind mechanism for obstructions.
Filter light red	Dirty or clogged filter	Clean or replace HEPA filter as per instructions.

Reset: Unplug for 10 minutes to reset thermal protection if overheated.

Service: 1-800-284-4357; www.brother.com/support