Brother TD-2020 Manual

The Brother TD-2020 is a compact, high-performance thermal label printer designed for office and light industrial use. It supports direct thermal printing, offers USB connectivity, features a built-in cutter, and is compatible with various Brother label cartridges. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Thermal print head, Built-in cutter, USB port, Power connector, Feed button, LED indicators.

Installation

Unpack and inspect contents. Place on clean, stable surface.

1. Install label cartridge: Open cover, insert TZe cartridge firmly until click.
2. Connect power: Plug AC adapter into printer and wall outlet.
3. Connect to computer: Use included USB cable to connect printer to PC/Mac.
4. Power on: Press POWER button; LED lights indicate ready state.

WARNING! Do not touch print head; it may be hot during/after operation. Ensure proper ventilation.

First-Time Setup

Power on printer; install software/drivers.

1. Install drivers: Insert included CD or download from Brother website.
2. Configure printer settings: Use Brother software to set label size, print density.
3. Test print: Print sample label to verify installation.
4. Adjust print density: Use software or front panel to optimize darkness.

CAUTION! Use only Brother-approved media. Incorrect media may damage print head.

Specifications

• Print Method: Direct thermal.
• Print Resolution: 180 dpi.
• Max Print Speed: Up to 2 inches/sec.
• Media Width: 0.23" to 2.2" (6 mm to 56 mm).
• Interface: USB 2.0.
• Cutter: Built-in; auto/manual.
• Power Consumption: 24V DC via adapter.
• Operating Environment: 50°F to 95°F (10°C to 35°C).
• Warranty: Limited 1-year.

Controls and Settings

Front Panel: POWER button, FEED button, LED indicators (Power, Error, Data).

Software Controls: Label design, Print density, Mirror printing, Serialization, Cutter mode (Auto/Manual).

Settings: Print darkness (1-5), Tear-off position, Media type selection, Power save mode. Maintenance: Print head cleaning, Firmware update via USB.

Connecting to Devices

USB: Primary connection for computer. Network: Not supported (standalone USB).

1. Ensure printer and computer are off before connecting USB.
2. Connect USB cable securely to both devices.
3. Power on printer, then computer.
4. Install driver if prompted by operating system.

Tip: Use high-quality USB cable; avoid long extensions to ensure stable communication.

Printing Labels

Supports text, barcodes, graphics via Brother software.

1. Design label: Use P-touch Editor or other compatible software.
2. Load media: Ensure correct TZe cartridge installed.
3. Print: Send print job; printer feeds and cuts automatically if set.
4. Manual feed/cut: Press FEED button to advance or cut label.
5. Adjust darkness: Use software or front panel for lighter/darker print.
6. Multiple copies: Set quantity in print dialog.
7. Mirror printing: Enable in software for special applications.
8. Power save: Printer enters sleep after period of inactivity.

WARNING! Do not open cover during printing. Keep fingers away from cutter mechanism.

Maintenance & Cleaning

Unplug printer before cleaning. Use dry, lint-free cloth; no liquids or abrasives.

1. Print head cleaning: Use cleaning stick (Brother part) gently across print head.
2. Exterior: Wipe with damp cloth, then dry.
3. Roller cleaning: Use soft brush to remove dust/debris.
4. Storage: Keep in cool, dry place; remove media if storing long-term.

CAUTION! Never use alcohol or solvents on print head. Do not touch print head with fingers.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. CE marked. RoHS compliant. Copyright © 2023 Brother Industries, Ltd. For support, visit www.brother.com or contact 1-877-276-8437.

Troubleshooting

Reset: Unplug power for 60 seconds, then restart.

Service: 1-877-276-8437; www.brother.com