Brother RJ-4030 Manual

The Brother RJ-4030 is a high-performance receipt and label printer designed for retail, hospitality, and service industries. It features fast printing speeds, multiple connectivity options, durable construction, and support for various paper types and sizes. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Loading Media 8. Maintenance 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Thermal print mechanism, paper compartment, control panel, connectivity ports, power supply.

FeatureDescription
Print MethodDirect thermal printing
Print SpeedUp to 200mm per second
Paper WidthSupports 58mm and 80mm paper rolls
ConnectivityUSB, Ethernet, Serial, Parallel interfaces
Control PanelLED indicators and function buttons
Paper SensorAuto paper detection and end-of-paper alert
CutterAutomatic or manual paper cutting option
Power SupplyAC adapter input 100-240V, 50/60Hz
DurabilityMetal construction for heavy-duty use
CompatibilityWindows, Linux, and various POS systems

Installation

Unpack and inspect contents. Place on stable, flat surface near power outlet.

  1. Remove all packaging materials and protective tape from printer.
  2. Connect power cable: Plug AC adapter into printer and wall outlet.
  3. Connect to computer/network: Use USB, Ethernet, or serial cable as needed.
  4. Load paper: Open paper compartment and insert roll correctly.
  5. Power on printer using rear power switch.

WARNING! Keep printer away from moisture and heat sources. Ensure proper ventilation around printer.

First-Time Setup

Power on printer; install drivers and configure settings.

  1. Install drivers: Use included CD or download from Brother website.
  2. Configure printer settings: Use control panel or software utility to set paper size, print density, and interface settings.
  3. Test print: Print configuration page to verify operation.
  4. Adjust print head pressure: For optimal print quality on different media types.

CAUTION! Do not touch print head when hot. Allow printer to cool before maintenance.

Specifications

Controls and Settings

Control Panel: POWER LED, ERROR LED, PAPER LED, FEED button.

LED Indicators: Green POWER (on/standby), Red ERROR (error condition), Orange PAPER (paper low/out).

FEED Button: Manual paper feed, also used for self-test when pressed during power on.

Software Settings: Print density (0-15), tear-off position, cutter mode, buzzer volume, interface parameters, character sets.

Connecting Devices

Multiple interface options for different system requirements.

  1. USB Connection: Use standard USB cable to connect to computer.
  2. Ethernet Connection: Connect to network router/switch for shared access.
  3. Serial Connection: For legacy systems using RS-232 interface.
  4. Parallel Connection: For systems requiring IEEE-1284 parallel interface.

Tip: Only one interface can be active at a time. Configure interface settings via control panel or software.

Loading Media

Supports thermal paper rolls (58mm/80mm width).

  1. Open paper compartment: Press release button and lift cover.
  2. Insert paper roll: Place roll with paper coming from bottom.
  3. Thread paper: Pull paper under paper guide and through print mechanism.
  4. Close cover: Ensure paper is properly aligned.
  5. Feed paper: Press FEED button to advance paper to tear-off position.

WARNING! Use only recommended thermal paper. Improper paper can damage print head.

Maintenance

Regular maintenance ensures optimal performance and longevity.

  1. Daily: Clean exterior with dry, soft cloth.
  2. Weekly: Clean print head with isopropyl alcohol and lint-free swab.
  3. Monthly: Clean paper dust from interior compartment.
  4. As needed: Replace paper roll before completely empty to avoid printing on platen.

CAUTION! Unplug printer before cleaning interior. Allow print head to cool completely.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for commercial environments. CE marked for European compliance. RoHS compliant. Copyright © Brother Industries, Ltd. For support, visit www.brother.com or contact Brother customer service at 1-877-276-8437.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerPower cable/outletCheck power connection; ensure switch is ON; try different outlet.
No printingPaper/connection/driversCheck paper loading; verify cable connection; reinstall drivers.
Poor print qualityPrint head/density/paperClean print head; adjust print density; use recommended paper.
Paper jamPaper path obstructionOpen cover and remove jammed paper; reload properly.
Communication errorCable/interface settingsCheck cable connections; verify interface settings match software.
Cutter not workingBlunt blade/mechanical issueReplace cutter blade; check for obstructions in cutter mechanism.

Reset: Turn off printer, wait 10 seconds, turn on while holding FEED button for self-test.

Service: 1-877-276-8437; www.brother.com

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