Brother RJ-3055WB Manual

The Brother RJ-3055WB is a high-performance receipt and journal printer designed for point-of-sale systems, featuring fast printing speeds, multiple connectivity options (USB, Ethernet, serial), auto-cutter, paper sensor, and compatibility with various POS software. It supports multiple character sets, barcode printing, and offers easy paper loading. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Indicators 6. Connecting to Systems 7. Paper Loading & Handling 8. Printer Configuration 9. Maintenance & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Thermal print mechanism, Auto-cutter, Paper sensor, Control panel with LEDs, Multiple interface ports (USB, Ethernet, serial), Power supply unit.

Feature	Description
Printing Method	Direct thermal
Print Speed	Up to 300 mm/sec
Paper Width	Up to 80 mm (3.15 inches)
Auto-cutter	Automatic paper cutting after each receipt
Connectivity	USB 2.0, Ethernet (RJ-45), Serial (RS-232)
Paper Sensor	Detects paper end and near-end conditions
Power LED	Indicates power status
Error LED	Lights up when an error occurs
Online LED	Indicates printer is ready
Feed Button	Manual paper feed and self-test

Installation

Unpack and inspect contents. Place on stable, flat surface.

Connect interface cable: Choose USB, Ethernet, or serial cable and connect to appropriate port on printer and host system.
Connect power: Plug the AC adapter into the printer and then into a power outlet (100-240V AC, 50/60Hz).
Load paper: Open paper compartment, insert roll, and thread paper through guide.
Power on: Press power switch; printer performs self-test.

WARNING! Ensure printer is placed in a well-ventilated area. Do not block ventilation openings.

First-Time Setup

Power on printer; follow initialization sequence.

Install driver: Download and install latest driver from Brother website for your operating system.
Configure interface: Set interface type (USB/Ethernet/serial) via DIP switches or software utility.
Test print: Print self-test page by holding FEED button while turning power on.
Configure POS software: Select Brother RJ-3055WB as printer in your POS application settings.

CAUTION! Use only Brother-approved paper rolls and accessories to avoid damage.

Specifications

Printing Method: Direct thermal.
Print Speed: Max 300 mm/sec.
Paper Width: 58 mm or 80 mm (selectable).
Paper Roll Diameter: Max 83 mm outer diameter.
Character Sets: Multiple international sets (PC437, PC850, etc.).
Barcodes: Supports UPC-A/E, EAN-8/13, CODE39, CODE128, etc.
Interfaces: USB 2.0, 10/100Base-TX Ethernet, Serial RS-232.
Power Supply: 100-240V AC, 50/60Hz.
Operating Temperature: 5°C to 35°C (41°F to 95°F).

Controls and Settings

Front Panel: POWER switch, FEED button, Power LED, Online LED, Error LED.

DIP Switches (inside): Configure interface, paper width, character set, auto-cutter mode.

Software Settings: Use Brother utilities to configure print density, speed, barcode parameters, and header/footer text. Network Configuration: Set IP address via utility or front panel sequence. Self-Test: Hold FEED button while powering on to print configuration and test page.

Connecting to Systems

USB: Connect directly to computer USB port. Ethernet: Connect to network router/switch. Serial: Connect to legacy POS system serial port.

Turn off printer and host system before connecting cables.
Match cable type to port (e.g., USB Type-B to printer).
Configure interface settings via DIP switches to match connection type.
Install appropriate driver for your operating system.

Tip: For Ethernet, assign static IP or use DHCP based on network requirements.

Paper Loading & Handling

Supports standard thermal paper rolls (58mm or 80mm width).

Open paper compartment: Press release button and lift cover.
Insert roll: Place roll with paper feeding from bottom.
Thread paper: Pull paper through slot and under print head.
Close cover: Ensure paper aligns with marks; close until it clicks.
Feed paper: Press FEED button to advance paper to cutter position.

WARNING! Do not touch thermal print head with fingers; use isopropyl alcohol and lint-free cloth for cleaning only.

Printer Configuration

Interface Selection: Set DIP switch 1-3 for USB, Ethernet, or serial. Paper Width: Set DIP switch 4 for 58mm or 80mm. Auto-cutter: Enable/disable via DIP switch 5. Character Table: Select via DIP switches 6-8.

Software Configuration: Use "Brother RJ-3055WB Status Monitor" to adjust print darkness, set network parameters, and update firmware.

Maintenance & Cleaning

Unplug printer before cleaning. Clean exterior with dry cloth. Clean print head periodically with isopropyl alcohol and lint-free cloth.

CAUTION! Never use abrasive cleaners or solvents. Replace paper rolls before completely empty to avoid paper jams.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for commercial environments. CE Mark: Conforms to European EMC Directive. Copyright © 2024 Brother Industries, Ltd.; Brother is a registered trademark. For support, visit www.brother.com or contact Brother Customer Service at 1-877-276-8437.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power cable/outlet	Check power connection; ensure outlet works; verify power switch is ON.
No printing	Connection/driver	Check cable connections; reinstall driver; ensure printer is online.
Faded print	Print head/paper	Clean print head; adjust print density setting; use fresh paper roll.
Paper jam	Paper path/roll	Open cover, remove jammed paper; reload paper correctly.
Auto-cutter not working	Blunt blade/setting	Check cutter blade for debris; ensure auto-cutter enabled in settings.

Reset: Turn power off, wait 10 seconds, then restart. For network reset, use configuration utility.

Service: 1-877-276-8437; www.brother.com