Brother RJ-2030 Manual

The Brother RJ-2030 is a compact and reliable receipt printer designed for point-of-sale systems, featuring thermal printing technology, USB and serial connectivity, auto-cutter, paper end sensor, and compatibility with various POS software. Below are key sections covering safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing Operations 8. Maintenance 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Thermal print head, paper roll compartment, control panel with LEDs, connectivity ports, auto-cutter mechanism.

Feature	Description
Print Method	Direct thermal printing
Print Speed	Up to 150 mm/sec
Paper Width	58 mm (2.28 inches)
Connectivity	USB, Serial (RS-232)
Auto Cutter	Built-in automatic paper cutter
Paper End Sensor	Detects low paper and alerts user
Control Panel	Power, Feed, Error LEDs
Compatibility	Windows, Linux, various POS software
Power Supply	External AC adapter (included)
Dimensions	Compact design for countertop use

Installation

Unpack and inspect contents. Place on stable, flat surface near POS terminal.

Install paper roll: Open paper compartment, insert roll with paper feeding from bottom, close cover.
Connect power: Plug AC adapter into printer and wall outlet.
Connect to computer: Use USB cable (included) or serial cable (optional).
Power on: Press power button; printer initializes with self-test.

WARNING! Do not place heavy objects on printer. Ensure ventilation around printer.

First-Time Setup

Power on printer; install drivers and configure software.

Install drivers: Insert CD or download from Brother website; follow on-screen instructions.
Configure POS software: Select Brother RJ-2030 as default receipt printer.
Test print: Print test page via driver utility or POS software.
Adjust settings: Use driver properties to set paper size, print density, cutter mode.

CAUTION! Handle paper roll with clean hands to avoid print quality issues.

Specifications

Print Method: Direct thermal.
Print Speed: 150 mm/sec maximum.
Resolution: 203 dpi (8 dots/mm).
Paper Width: 58 mm (2.28 inches).
Paper Roll Diameter: Up to 83 mm.
Connectivity: USB 2.0, Serial RS-232.
Auto Cutter: Standard feature.
Power Consumption: 24V DC via AC adapter.
Operating Temperature: 5°C to 35°C (41°F to 95°F).
Warranty: 1-year limited warranty.

Controls and Settings

Control Panel: Power button (with LED), Feed button, Error LED. Software Settings: Access via printer driver properties.

Driver Settings: Paper size, print density, cutter mode (full/partial cut), buzzer on/off, auto status back.

Print Density: Adjust from 1 (light) to 5 (dark). Cutter Mode: Full cut (complete separation) or partial cut (perforated). Buzzer: Enable/disable audible alerts for errors.

Connecting Devices

USB: Standard USB cable to computer. Serial: RS-232 cable to legacy systems.

Turn off printer and computer before connecting cables.
Connect USB cable to printer and computer USB port.
For serial: Connect RS-232 cable, ensure baud rate matches (9600 default).
Power on devices; computer should detect new hardware.

Tip: Use high-quality cables to ensure reliable communication.

Printing Operations

Supports receipt printing from POS software, test prints, configuration reports.

Normal printing: POS software sends print jobs automatically.
Manual feed: Press FEED button to advance paper without printing.
Test print: Print self-test via driver utility or hold FEED button during power-on.
Cutter operation: Auto-cuts after each receipt (if enabled).
Paper replacement: Open cover when paper low alert activates; replace roll.

WARNING! Do not touch print head; it becomes hot during operation.

Maintenance

Regular cleaning ensures print quality and longevity.

Clean print head: Power off, open cover, use alcohol swab to gently clean print head.
Clean paper path: Remove dust and debris from paper compartment.
Replace paper roll: Use only Brother-approved thermal paper.
Inspect cutter blade: Ensure it moves freely; clean if jammed with paper dust.

CAUTION! Unplug printer before cleaning. Do not use abrasive materials.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for commercial use. CE marked for European compliance. Copyright © Brother Industries, Ltd. For support, visit www.brother.com or contact Brother Customer Service at 1-877-276-8437.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power connection	Check AC adapter connection; ensure outlet works.
Paper jam	Misaligned paper	Open cover, remove jammed paper, reload correctly.
Faint printing	Low print density/old paper	Increase print density in driver; use fresh thermal paper.
Not printing	Driver/connection	Reinstall driver; check cable connection; ensure printer selected in software.
Cutter not working	Blade jam/disabled	Clean cutter blade; enable cutter in driver settings.

Reset: Power off and on to reset printer.

Service: 1-877-276-8437; www.brother.com