Brother QL-800 Manual

The Brother QL-800 is a high-speed, direct thermal label printer designed for home, office, and small business use. It features USB connectivity, supports various label sizes up to 62mm wide, includes P-touch Editor Lite software for label design, and offers multiple font styles, frames, and symbols. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Computer 7. Printing Labels 8. Software Features 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Direct thermal print mechanism, USB port, Power connector, Feed button, Power button, Status LED, Label exit slot.

Feature	Description
Print Method	Direct thermal
Print Speed	Up to 62mm/sec
Maximum Print Width	62mm (2.4 inches)
Connectivity	USB 2.0
Label Types	Continuous length, die-cut labels, tape
Label Widths Supported	12mm, 29mm, 38mm, 50mm, 62mm
Power Button	Turns printer on/off
Feed Button	Feeds label manually; cancels print job when held
Status LED	Indicates power, error, and data reception
Software Included	P-touch Editor Lite

Installation

Unpack and inspect contents. Place on clean, stable surface near computer.

Install label roll: Open cover, insert roll with label facing outward, close cover.
Connect power: Plug AC adapter into printer and wall outlet.
Connect to computer: Use USB cable to connect printer to computer USB port.
Install software: Insert CD or download drivers from Brother website.

WARNING! Use only Brother-approved AC adapter and label rolls. Do not touch print head; it may be hot.

First-Time Setup

Power on printer; install software and configure settings.

Install drivers: Run setup from CD or downloaded file; follow on-screen instructions.
Set default printer: In computer settings, set QL-800 as default if desired.
Configure label size: Use printer properties to match installed label width.
Test print: Print a test page via printer properties to verify installation.

CAUTION! Ensure label roll is correctly loaded to avoid paper jams.

Specifications

Model: Brother QL-800.
Print Resolution: 300 dpi.
Interface: USB.
Supported OS: Windows, macOS.
Memory: Built-in for fonts and templates.
Power Consumption: 24V DC, 1.5A (via AC adapter).
Dimensions (WxDxH): Approx. 5.9 x 7.1 x 5.9 inches.
Weight: Approx. 2.2 lbs.
Operating Environment: 50-95°F, 20-80% humidity.

Controls and Settings

Front Panel: POWER button, FEED button, Status LED (Green/Red).

Status LED Indicators: Green steady = Power on; Green blinking = Receiving data; Red steady = Error (cover open, out of labels); Red blinking = Overheating.

Software Settings: Access via P-touch Editor or printer properties. Configure label size, print density, orientation, mirror printing, auto-cut. Printer Properties: Set default media, adjust print quality, calibration.

Connecting to Computer

USB: Standard USB 2.0 cable.

Ensure printer is off before connecting USB cable.
Connect USB cable to printer and computer.
Power on printer; computer should detect new hardware.
Install drivers if prompted, or run setup software.

Tip: Use a direct USB port on computer, not a hub, for reliable connection.

Printing Labels

Supports printing from P-touch Editor, other applications via driver.

Design label: Use P-touch Editor to create text, add symbols, frames, barcodes.
Print: Select File > Print; choose QL-800 printer.
Adjust settings: Set label size, quantity, print density in print dialog.
Feed/Cut: Labels feed automatically; auto-cut option available.
Manual feed: Press FEED button to advance label without printing.

WARNING! Do not pull labels during printing; allow auto-cut mechanism to work.

Software Features

P-touch Editor Lite: Create and edit labels with various fonts, sizes, styles, frames, symbols, and barcodes (Code 39, UPC, etc.). Templates: Pre-designed layouts for address, file folder, shipping labels. Database import: Import data from CSV files for batch printing.

Care & Maintenance

Unplug before cleaning. Use dry, lint-free cloth to clean exterior. Clean print head with approved cleaning pen if print quality degrades. Replace label roll when low.

CAUTION! Do not use alcohol or solvents on print head. Keep labels away from direct sunlight and heat.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Brother Industries, Ltd. For support, visit www.brother.com or contact Brother Customer Service at 1-877-276-8437.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Printer not powering on	Power connection	Check AC adapter connection; ensure outlet works.
No print output	Driver/connection	Reinstall driver; check USB cable; ensure correct printer selected.
Poor print quality	Dirty print head/low density	Clean print head; increase print density in settings.
Label jam	Incorrect loading	Open cover, remove jammed label; reload correctly.
Red LED on	Cover open/out of labels	Close cover; replace label roll.

Reset: Unplug power for 30 seconds, then reconnect.

Service: 1-877-276-8437; www.brother.com