Brother MFC-J985DW Manual

The Brother MFC-J985DW is an all-in-one inkjet printer featuring print, copy, scan, and fax capabilities with wireless connectivity, automatic document feeder, duplex printing, large paper capacity, touchscreen display, and mobile printing support. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing and Scanning 8. Maintenance 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Touchscreen control panel, Automatic Document Feeder (ADF), paper trays, ink cartridges, network ports, USB port.

FeatureDescription
Print SpeedUp to 15 ppm black, 13 ppm color
Paper CapacityUp to 250 sheets
ConnectivityWi-Fi, Ethernet, USB, Wi-Fi Direct
Display3.7-inch color touchscreen
Automatic DuplexTwo-sided printing
ADF CapacityUp to 35 sheets
Mobile PrintingApple AirPrint, Google Cloud Print, Brother iPrint&Scan
Ink SystemIndividual high-yield ink cartridges
Fax CapabilitySuper G3 color fax
Scan ResolutionUp to 1200 x 2400 dpi

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

  1. Remove packaging materials and tape from printer.
  2. Install ink cartridges: Open front cover, insert cartridges until they click.
  3. Load paper: Adjust paper guides in tray, load paper print-side down.
  4. Connect power cord to printer and wall outlet.
  5. Turn on printer using power button.

WARNING! Do not touch ink nozzles or electrical contacts. Keep printer away from heat sources and direct sunlight.

First-Time Setup

Power on printer; follow on-screen prompts.

  1. Language selection: Choose preferred language on touchscreen.
  2. Date and time: Set current date and time for fax functions.
  3. Network setup: Connect to Wi-Fi using WPS or manual setup.
  4. Install software: Insert CD or download drivers from Brother website.
  5. Align print head: Run automatic alignment from maintenance menu.

CAUTION! Do not unplug printer during initial setup or firmware updates.

Specifications

Controls and Settings

Access functions via touchscreen or control panel buttons.

Control Panel: Power, Home, Copy, Scan, Fax, Menu, Navigation arrows, OK, Back, Stop/Exit.

Touchscreen Menus: - Copy: Number of copies, darkness, paper size, duplex - Scan: Scan to email, computer, cloud services - Fax: Speed dial, transmission report, fax settings - Settings: Network, maintenance, device information - Mobile: AirPrint, Google Cloud Print, Brother apps

Network Settings: Wi-Fi setup, Ethernet configuration, Wi-Fi Direct, network reset.

Connecting Devices

Multiple connectivity options available.

  1. Wireless: Use WPS or manual setup through touchscreen.
  2. Ethernet: Connect network cable to router and printer.
  3. USB: Connect directly to computer with USB cable.
  4. Mobile: Connect via Wi-Fi Direct or through wireless network.

Tip: For best wireless performance, place printer within 30 feet of router with minimal obstructions.

Printing and Scanning

Supports various printing and scanning methods.

  1. Printing from computer: Select Brother printer in print dialog.
  2. Mobile printing: Use AirPrint (iOS) or Brother iPrint&Scan app.
  3. Copying: Place document in ADF or on glass, select copy settings.
  4. Scanning: Scan to email, computer, or cloud services like Dropbox.
  5. Faxing: Load document, enter number, press Start.
  6. Duplex printing: Enable in print settings or on touchscreen.

WARNING! Do not open covers during printing. Use recommended paper types to avoid jams.

Maintenance

Regular maintenance ensures optimal performance.

  1. Replace ink cartridges when low ink warning appears.
  2. Clean print head from maintenance menu if print quality declines.
  3. Clean scanner glass with soft, lint-free cloth.
  4. Update firmware regularly from Brother website.
  5. Run nozzle check and cleaning cycles as needed.

CAUTION! Use only Brother genuine ink cartridges. Turn off and unplug before cleaning.

Regulatory Information

FCC Part 15: Class B digital device compliant. Energy Star certified. RoHS compliant. Copyright © Brother Industries, Ltd. For support, visit support.brother.com or contact 1-877-276-8437. Warranty: 1-year limited warranty.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not printingOut of ink, paper jamReplace ink cartridges; clear paper jam.
Poor print qualityClogged nozzlesRun print head cleaning utility.
Wireless connection lostNetwork issuesRestart router and printer; reconnect.
Scanner not workingDriver issuesReinstall scanner drivers; check connections.
Paper jamsIncorrect paper loadingRemove paper carefully; reload correctly.
Fax transmission failedPhone line issuesCheck phone line connection; verify number.

Reset: Menu > Network > Reset Network Settings if needed.

Service: 1-877-276-8437; support.brother.com

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