Brother MFC-J835DW Manual

The Brother MFC-J835DW is an all-in-one inkjet printer featuring print, copy, scan, and fax capabilities. It supports wireless connectivity, automatic duplex printing, a large color touchscreen, high-yield ink cartridges, and various paper handling options. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing & Copying 8. Scanning & Faxing 9. Maintenance & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Color touchscreen control panel, Automatic Document Feeder (ADF), paper trays, ink cartridges, wireless antenna, USB and Ethernet ports.

FeatureDescription
Print TechnologyInkjet with 4 individual ink tanks (CMYK)
Print SpeedUp to 12 ppm (black), 10 ppm (color)
Paper Handling250-sheet input capacity, automatic duplex
ConnectivityWi-Fi, Wi-Fi Direct, Ethernet, USB
Display3.7-inch color touchscreen
Automatic Document Feeder35-sheet capacity for scanning/copying
Fax CapabilitySuper G3 with 100-page memory
Ink SystemHigh-yield XL cartridges available
Mobile PrintingBrother iPrint&Scan, AirPrint, Google Cloud Print
Supported MediaPlain paper, envelopes, labels, photo paper

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

  1. Remove all packaging materials and tapes from printer interior.
  2. Install ink cartridges: Open cover, insert cartridges in correct color slots.
  3. Load paper: Adjust paper guides in tray, load plain paper.
  4. Connect power cord to printer and wall outlet.
  5. Turn on printer using power button.

WARNING! Do not touch print head or ink contacts. Keep printer horizontal during installation.

First-Time Setup

Follow on-screen prompts on touchscreen display.

  1. Language selection: Choose preferred language.
  2. Date & Time: Set current date and time for fax functions.
  3. Network setup: Select wireless network and enter password.
  4. Install software: Insert CD or download drivers from Brother website.
  5. Align print head: Printer will automatically align cartridges.
  6. Test print: Print configuration page to verify setup.

CAUTION! Do not interrupt power during initial setup process.

Specifications

Controls and Settings

Access functions via touchscreen or physical buttons. Control Panel: Power, Home, Copy, Scan, Fax, Menu, Navigation arrows, OK, Stop/Exit.

Touchscreen Menu: Settings, Network, Maintenance, Reports, Fax/Telephone.

Print Settings: Quality (Draft, Normal, Best), Paper Type, Color Mode, Duplex. Copy Settings: Number of copies, Darkness, Reduce/Enlarge, 2-sided copying. Scan Settings: Resolution, File Format (PDF, JPEG), Destination. Fax Settings: Resolution, Redial, Timer, Speed Dial. Network: Wi-Fi setup, Wi-Fi Direct, Network status. Maintenance: Clean print head, Align cartridges, Nozzle check.

Connecting Devices

Wireless: Connect to Wi-Fi network. Wired: USB or Ethernet cable. Mobile: Use Brother iPrint&Scan app.

  1. Wireless setup: Use touchscreen to select network and enter password.
  2. USB: Connect USB cable to computer and printer (printer must be on).
  3. Ethernet: Connect Ethernet cable to router and printer.
  4. Verify connection: Print network configuration report.

Tip: Place printer within range of wireless router for stable connection.

Printing & Copying

Supports various paper types and sizes.

  1. Printing: Select file to print, choose printer, adjust settings as needed.
  2. Copying: Place document in ADF or on glass, select copy settings on touchscreen.
  3. Duplex printing: Enable in print dialog or printer settings.
  4. Photo printing: Use photo paper, select "Best" quality in settings.
  5. Multiple copies: Use numeric keypad on touchscreen for copy count.
  6. Enlarge/Reduce: Adjust percentage in copy settings (25%-400%).
  7. Collate: Enable when printing multiple copies of multi-page documents.

WARNING! Do not touch printed pages immediately; ink may be wet. Use recommended paper types.

Scanning & Faxing

Scan to computer, email, cloud services, or USB. Send/receive faxes.

  1. Scanning: Place document, select scan destination, choose format and resolution.
  2. Scan to email: Configure email settings first via Web Based Management.
  3. Faxing: Enter number using keypad, press Start. Program speed dial numbers.
  4. Receive fax: Set to Auto mode for automatic reception.
  5. Fax memory: Stores received faxes if paper runs out.
  6. Fax forward: Forward received faxes to another number automatically.

Note: For scanning to email, SMTP server configuration required.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Clean exterior: Unplug, use soft dry cloth. Do not use alcohol or solvents.
  2. Clean print head: Use printer's cleaning utility via touchscreen.
  3. Clean scanner glass: Use lint-free cloth and glass cleaner if needed.
  4. Replace ink: When low ink warning appears, replace appropriate cartridge.
  5. Clean paper path: Remove paper jams carefully following guide.
  6. Update firmware: Check Brother website periodically for updates.

CAUTION! Unplug printer before cleaning. Do not touch ink nozzles.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. ICES-003: Complies with Canadian standards. ENERGY STAR®: Qualified product. Copyright © Brother Industries, Ltd. For support, visit support.brother.com or contact Brother Customer Service at 1-877-276-8437.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not printingConnection/ink/paperCheck wireless/USB connection; verify ink levels; clear paper jams.
Poor print qualityClogged nozzles/settingsRun print head cleaning utility; align cartridges; check paper type setting.
Paper jamsPaper loaded incorrectlyTurn off printer, remove paper carefully from all access points.
Scanner not workingDriver/connectionReinstall scanner driver; check USB/Wi-Fi connection.
Fax transmission failsPhone line/numbersCheck phone line connection; verify recipient number; try manual mode.
Touchscreen unresponsiveSoftware lockRestart printer; if persists, contact support.
Ink not recognizedCartridge installationReinstall cartridge; ensure genuine Brother cartridge used.

Reset: Menu > Initial Setup > Reset Settings if needed.

Service: 1-877-276-8437; support.brother.com

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