Brother MFC-J5920DW Manual

The Brother MFC-J5920DW is a versatile all-in-one inkjet printer featuring print, scan, copy, and fax capabilities with wireless and Ethernet connectivity. It supports automatic duplex printing, high-capacity ink tanks, a large color touchscreen, and mobile printing solutions. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Large color touchscreen, INKvestment Tank high-yield ink system, automatic document feeder (ADF), flatbed scanner, wireless connectivity, Ethernet port, USB port, fax modem.

Feature	Description
INKvestment Tank System	High-capacity ink tanks for reduced replacement frequency
Automatic Duplex Printing	Prints on both sides of paper automatically
Large Color Touchscreen	Intuitive control panel for easy operation
Automatic Document Feeder (ADF)	Scans or copies multi-page documents automatically
Wireless & Ethernet Connectivity	Wi-Fi Direct, Wi-Fi, and wired network connections
Mobile Printing Support	Apple AirPrint, Google Cloud Print, Brother iPrint&Scan
Fax Capability	Super G3 fax with speed dial and memory reception
Paper Handling	250-sheet paper tray, manual feed slot
Print Resolution	Up to 1200 x 6000 dpi (color)
Print Speed	Up to 15 ipm (black), 13 ipm (color)

Installation & Setup

Unpack and inspect contents. Place on stable, level surface near power outlet and network connection.

1. Remove packaging materials and tape from printer interior.
2. Install ink tanks: Open ink tank cover, insert tanks until they click into place.
3. Load paper: Adjust paper guides in tray, load up to 250 sheets.
4. Connect power: Plug power cord into printer and wall outlet.
5. Turn on printer: Press power button, follow on-screen prompts.
6. Install printhead: Printer will automatically install and align printhead.
7. Connect to computer: Use USB cable, wireless setup, or Ethernet cable.
8. Install software: Insert CD or download drivers from Brother website.

WARNING! Do not touch ink tanks or printhead contacts. Keep printer away from heat sources and direct sunlight.

Specifications

• Printer Type: 4-color inkjet all-in-one
• Functions: Print, scan, copy, fax
• Print Speed: Up to 15 ppm (black), 13 ppm (color)
• Print Resolution: 1200 x 6000 dpi (color)
• Scanner Type: Flatbed + ADF (30 sheets)
• Scan Resolution: Up to 1200 x 2400 dpi
• Paper Sizes: Letter, Legal, A4, envelopes, photo sizes
• Paper Capacity: 250 sheets + manual feed
• Connectivity: USB 2.0, Ethernet, Wi-Fi 802.11b/g/n, Wi-Fi Direct
• Display: 3.7" color touchscreen
• Ink System: INKvestment Tank (high-yield)
• Dimensions: 18.7" W x 16.1" D x 12.6" H
• Weight: 22.9 lbs
• Power Requirements: 120V AC, 60Hz

Controls & Display

Control Panel: Power button, touchscreen display, numeric keypad, start/stop buttons, navigation buttons.

Touchscreen Menus: Home screen provides access to all functions. Main categories: Print, Scan, Copy, Fax, Setup, Maintenance.

Print Menu: Select source (PC, mobile, USB), paper settings, quality options. Scan Menu: Scan to email, computer, USB, cloud services. Copy Menu: Number of copies, darkness, paper size, reduction/enlargement. Fax Menu: Dial number, speed dial, fax settings. Setup Menu: Network configuration, printer settings, device information. Maintenance Menu: Clean printhead, align printhead, nozzle check, ink levels.

Loading Paper & Ink

Loading Paper:

1. Pull out paper tray completely.
2. Adjust paper guides to match paper size.
3. Load paper print side down, up to 250 sheets.
4. Push tray back into printer.

Loading Ink Tanks:

1. Open ink tank cover on front of printer.
2. Remove ink tank from packaging, remove protective tape.
3. Insert tank into correct color slot (black, cyan, magenta, yellow).
4. Push down until it clicks into place.
5. Close ink tank cover.

Tip: Always use genuine Brother ink tanks for optimal performance.

Printing Operations

Supports printing from computer, mobile devices, USB memory, and cloud services.

1. From computer: Open document, select Print, choose Brother MFC-J5920DW.
2. From mobile: Use Brother iPrint&Scan app, Apple AirPrint, or Google Cloud Print.
3. From USB: Insert USB drive, select Print from USB on touchscreen.
4. Adjust settings: Paper size, type, quality, duplex, color options.
5. Start print: Press OK or Print on device.

Special Features: Borderless printing, watermark, booklet printing, poster printing, fit-to-page.

WARNING! Do not open covers or remove paper during printing.

Scanning & Copying

Scanning:

1. Place document on flatbed or in ADF.
2. On touchscreen: Select Scan, choose destination (computer, email, USB, cloud).
3. Adjust settings: Resolution, file format (PDF, JPEG), color mode.
4. Press Start to scan.

Copying:

1. Place original on flatbed or in ADF.
2. On touchscreen: Select Copy.
3. Set number of copies, darkness, paper size, reduction/enlargement.
4. Press Start to begin copying.

Features: ID card copy, 2-sided copy, fit-to-page, photo copy enhancement.

Fax Functions

Configure fax settings before first use.

1. Connect telephone line to LINE port on back of printer.
2. Set fax header (your name/number) in Fax Setup menu.
3. To send fax: Place document in ADF or on flatbed, dial number using keypad or speed dial, press Start.
4. To receive fax: Set mode to Fax Only or Fax/Tel Auto Switch.
5. View faxes: Received faxes can be printed automatically or stored in memory.

Features: 100-speed dial locations, fax forwarding, junk fax block, delayed transmission.

Network Setup

Connect printer to your network for wireless printing and scanning.

1. Wireless Setup: Use WPS button on router or manual setup via touchscreen.
2. Ethernet: Connect Ethernet cable from router to printer Ethernet port.
3. Wi-Fi Direct: Connect devices directly to printer without router.
4. Configure settings: IP address, network name, security settings.
5. Install network drivers on computers.

Mobile Printing: Install Brother iPrint&Scan app, connect to same network as printer, select document to print.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

1. Clean exterior: Use soft, dry cloth. Do not use alcohol or solvents.
2. Clean scanner glass: Use lint-free cloth and glass cleaner if needed.
3. Printhead maintenance: Run nozzle check and cleaning cycles from Maintenance menu.
4. Ink levels: Check on touchscreen or via software.
5. Update firmware: Download latest from Brother website.

CAUTION! Unplug printer before cleaning. Do not touch printhead nozzles.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Printer not printing	Out of paper/ink, connectivity issues	Check paper/ink levels; ensure printer is connected and powered on.
Poor print quality	Clogged nozzles, low ink	Run printhead cleaning; check ink levels; align printhead.
Paper jams	Incorrect paper loading, worn rollers	Turn off printer, remove jammed paper carefully; reload paper correctly.
Scanner not working	Driver issues, connection	Reinstall scanner drivers; check USB/network connection.
Fax not sending/receiving	Phone line issues, settings	Check phone line connection; verify fax settings and header.
Wireless connection lost	Router issues, distance	Restart router and printer; move printer closer to router.
Touchscreen not responding	Software issue	Restart printer; update firmware.

Reset: Setup > General Settings > Reset Settings to return to factory defaults.

Support: Brother Customer Service: 1-877-276-8437; www.brother-usa.com