Brother MFC-J265W Manual

The Brother MFC-J265W is an all-in-one inkjet printer featuring print, copy, scan, and fax capabilities. It supports wireless and wired network connectivity, automatic document feeder (ADF), duplex printing, and high-yield ink cartridges for cost-effective operation. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Configuration 4. Specifications 5. Controls and Functions 6. Connecting to Network 7. Printing & Copying 8. Scanning & Faxing 9. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Control Panel with LCD, Paper Trays, Automatic Document Feeder (ADF), Ink Cartridge Slots, USB Port, Ethernet Port, Wi-Fi Indicator.

FeatureDescription
Print SpeedUp to 12 ppm (black), 10 ppm (color)
Print ResolutionUp to 1200 x 6000 dpi
Paper Handling150-sheet input tray, 20-sheet ADF
ConnectivityWi-Fi, Ethernet, USB 2.0
Duplex PrintingAutomatic two-sided printing
Ink SystemHigh-yield LC301 series cartridges
Display2.7-inch color LCD
Fax CapabilitySuper G3, 33.6 kbps
Mobile PrintingBrother iPrint&Scan, AirPrint, Google Cloud Print
Warranty1-year limited warranty

Installation & Setup

Unpack and inspect contents. Place on stable, level surface near power outlet.

  1. Install ink cartridges: Open front cover, remove protective tape, insert cartridges until they click.
  2. Load paper: Adjust paper guides in tray, load up to 150 sheets.
  3. Connect power: Plug power cord into printer and wall outlet.
  4. Turn on printer: Press POWER button, follow on-screen prompts.

WARNING! Do not touch ink nozzles or copper contacts. Keep printer away from heat sources.

First-Time Configuration

Power on printer; follow LCD prompts.

  1. Language selection: Choose preferred language from menu.
  2. Date & Time: Set current date and time for fax functions.
  3. Network setup: Select wireless or wired connection method.
  4. Install drivers: Use installation CD or download from Brother website.
  5. Test print: Print configuration report to verify setup.

CAUTION! Ensure protective materials are removed before operation.

Specifications

Controls and Functions

Control Panel: POWER, HOME, BACK, Navigation arrows, OK, Stop/Exit, Copy, Scan, Fax, Black Start, Color Start.

LCD Menu: Settings, Network, Maintenance, Reports, Fax Setup. Quick Settings: Paper Size, Copy Ratio, Scan Destination, Fax Speed Dial.

Print Settings: Quality (Draft, Normal, Fine), Paper Type, Duplex, Color Adjustment. Copy Settings: Copies (1-99), Darkness, Reduce/Enlarge, 2-on-1. Scan Settings: Resolution, File Format (PDF, JPEG), Scan Size. Fax Settings: Resolution, Redial, ECM mode.

Connecting to Network

Wireless: Use WPS or manual setup. Wired: Connect Ethernet cable to router.

  1. Wireless setup: Press HOME > Network > Wireless > Setup Wizard.
  2. WPS method: Press router's WPS button, then printer's WPS within 2 minutes.
  3. Manual entry: Select SSID, enter password using on-screen keyboard.
  4. Wired setup: Connect Ethernet cable, printer auto-detects network.

Tip: Print Network Configuration Report to verify connection details.

Printing & Copying

Supports various paper types and sizes.

  1. Print from computer: Select Brother printer in print dialog, adjust settings.
  2. Mobile printing: Use Brother iPrint&Scan app or built-in mobile solutions.
  3. Copying: Place original in ADF or on glass, press COPY, adjust settings, press Start.
  4. Multiple copies: Use numeric keypad on LCD to set quantity.
  5. Duplex copying: Enable in copy settings menu.
  6. Photo copying: Select Photo mode for better quality.

WARNING! Do not touch glass or ADF rollers with dirty hands. Use recommended paper only.

Scanning & Faxing

Scan to email, computer, cloud services, or USB. Fax with speed dial and memory.

  1. Scanning: Place document, press SCAN, choose destination, adjust settings, press Start.
  2. Scan to email: Requires configured email address in settings.
  3. Faxing: Load document, dial number using keypad or speed dial, press Fax Start.
  4. Receive fax: Auto or manual answer mode in fax settings.
  5. Fax memory: Stores received faxes when out of paper or ink.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Clean printhead: Access via Maintenance menu on LCD.
  2. Align printhead: Run alignment from menu or printed sheet.
  3. Clean scanner glass: Use soft, lint-free cloth with water or glass cleaner.
  4. Replace ink: When low ink warning appears, replace cartridge.
  5. Update firmware: Check Brother website for latest updates.

CAUTION! Unplug printer before cleaning. Do not use abrasive materials.

Regulatory Information

FCC Part 15 Class B compliance. ENERGY STAR® certified. RoHS compliant. Copyright © Brother Industries, Ltd. For support, visit support.brother.com or contact Brother Customer Service at 1-877-276-8437. Waste Electrical and Electronic Equipment (WEEE) directive compliant.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not printingConnection/ink/paperCheck network/USB connection; ensure ink cartridges installed; reload paper.
Poor print qualityClogged nozzles/settingsRun head cleaning utility; align printhead; check paper type setting.
Paper jamsPaper loaded incorrectlyTurn off printer, remove jammed paper carefully, reload properly.
Scanner not workingDriver/connectionReinstall scanner driver; check USB/network connection; restart devices.
Fax transmission failsPhone line/numbersCheck phone line connection; verify recipient number; enable ECM mode.
Wi-Fi connection lostRouter/distance/interferenceRestart router and printer; move closer to router; check for interference.

Reset: Menu > Initial Setup > Reset Settings if needed.

Service: 1-877-276-8437; support.brother.com

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