Brother MFC-9700 Manual

The Brother MFC-9700 is a high-performance multifunction center featuring laser printing, copying, scanning, and faxing capabilities. Designed for office environments, it offers fast print speeds, high-resolution output, network connectivity, automatic document feeder, and extensive paper handling options. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Laser print engine, Flatbed scanner, Automatic Document Feeder (ADF), Control panel with LCD, Paper trays, Network interface, Fax modem.

Feature	Description
Print Speed	Up to 30 pages per minute (ppm)
Print Resolution	Up to 1200 x 1200 dpi
Paper Capacity	Standard 500 sheets (expandable)
Automatic Document Feeder	50-sheet capacity for multi-page copying/scanning/faxing
Connectivity	USB 2.0, Ethernet (10/100Base-TX), Parallel port
Fax Capability	33.6 Kbps modem, 100-page memory, broadcasting
Copy Features	Reduce/Enlarge, N-up copying, Toner save mode
Scan Features	Scan to email, network, USB (PDF, JPEG, TIFF)
Control Panel	Backlit LCD with navigation keys
Supported Media	Plain paper, envelopes, labels, transparencies, card stock

Installation

Unpack and inspect contents. Place on a stable, level surface near power outlet and computer/network.

1. Install toner cartridge: Open front cover, remove packing material, insert cartridge until it clicks.
2. Load paper: Pull out paper tray, adjust guides, load paper (face up), reinsert tray.
3. Connect power: Plug power cord into rear of unit, then into grounded outlet.
4. Connect to computer/network: Use USB cable for direct PC connection or Ethernet cable for network.

WARNING! Device is heavy; lift with care using handles. Ensure ventilation space around unit.

First-Time Setup

Power on device; follow on-screen prompts on LCD panel.

1. Initial startup: Power on, wait for "Ready" message. Device will perform self-test.
2. Set language/region: Use MENU button to select LANGUAGE, choose ENGLISH (default).
3. Set date/time: Navigate to SYSTEM SETUP > DATE/TIME, enter current values.
4. Install drivers: Insert installation CD or download from Brother website, follow wizard.
5. Configure network (if applicable): Use control panel or BRAdmin software to set IP address.

CAUTION! Do not touch the green drum surface of toner cartridge. Avoid exposure to direct sunlight.

Specifications

• Type: Monochrome Laser Multifunction Center.
• Print Speed: Up to 30 ppm.
• First Print Out Time: Less than 10 seconds.
• Recommended Monthly Volume: 3,000 to 15,000 pages.
• Scanner Resolution: Up to 1200 x 1200 dpi (optical).
• Fax Transmission Speed: Approx. 3 seconds per page (standard mode).
• Paper Sizes: Letter, Legal, Executive, A4, A5, B5, envelopes, custom.
• Power Requirements: 120V AC, 60Hz.
• Dimensions (W x D x H): Approx. 18.1" x 19.7" x 17.5".
• Weight: Approx. 55.1 lbs.

Controls and Settings

Access functions via control panel buttons and LCD menu.

Control Panel: POWER, MENU, SET, UP/DOWN arrows, START, STOP/EXIT, numeric keypad, FAX START, COPY, SCAN.

LCD Menu Navigation: Use MENU button to access: FAX SETTINGS, COPY SETTINGS, SCAN SETTINGS, SYSTEM SETUP, REPORTS, MAINTENANCE.

Common Settings: Copy (Density, Reduce/Enlarge, N-up), Fax (Resolution, Redial, Header), Scan (Format, Destination, Resolution), System (Network, Sleep Timer, Defaults).

Connecting to Network

For shared access in office environments.

1. Connect Ethernet cable from router/switch to Ethernet port on rear of device.
2. Power on device. Use control panel: MENU > NETWORK > TCP/IP > AUTO to obtain IP automatically (DHCP).
3. Print Network Configuration Report to verify IP address (MENU > REPORT > CONFIGURATION).
4. Install network drivers on each computer using installation CD or downloaded software.

Tip: For static IP, choose MANUAL in TCP/IP menu and enter IP, subnet, gateway.

Printing & Copying

Supports standard and advanced print/copy jobs.

1. Printing: Send job from computer. Use printer properties for duplex, toner save, watermark.
2. Copying: Place original on glass or in ADF. Use control panel to set number of copies, density, reduce/enlarge, then press START.
3. Special copy features: N-up (2/4 pages per sheet), booklet, ID card copy, poster.
4. Interrupt mode: Press COPY during a print job to pause and make copies, then resume.
5. Toner save mode: Reduces toner usage for draft documents (MENU > SYSTEM > TONER SAVE).

WARNING! Do not look directly at laser beam inside device. Allow hot surfaces to cool before servicing.

Scanning & Faxing

Scan to email, network folder, or USB; send/receive faxes.

Scanning: 1. Place document. 2. Press SCAN button. 3. Select destination (Email, Network, USB). 4. Set format (PDF, JPEG). 5. Press START.

Faxing: 1. Load document. 2. Dial number using keypad or speed dial. 3. Press FAX START. 4. For reception, ensure device is in FAX mode (auto or manual).

Fax features: Broadcasting, delayed transmission, 100-page memory, junk fax block.

Maintenance & Supplies

Regular maintenance ensures optimal performance.

• Toner Cartridge: Replace when toner low message appears (TN-350).
• Drum Unit: Replace approximately every 24,000 pages (DR-350).
• Paper Roller Kit: Replace if paper feed issues occur (maintenance kit).
• Cleaning: Wipe exterior with dry cloth; clean scanner glass with soft, lint-free cloth.
• Firmware Updates: Check Brother website periodically for updates.

CAUTION! Use only Brother genuine supplies. Do not refill toner cartridges.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for commercial environments. Energy Star compliant. Copyright © Brother Industries, Ltd. For support, visit www.brother.com or contact Brother Customer Service at 1-877-276-8437.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power cord/outlet	Ensure power cord securely connected; try different outlet.
Paper jams	Paper loaded incorrectly/misaligned guides	Open covers, remove jammed paper carefully, reload paper correctly.
Poor print quality	Low toner/dirty drum	Replace toner cartridge; clean corona wire inside cartridge.
Not printing from computer	Driver/connection	Verify cable/network connection; reinstall driver; set as default printer.
Scanner not working	Software/connection	Ensure scanning software installed; check USB/network connection.
Fax transmission fails	Phone line/numbers	Check phone line connection; verify dialing mode (tone/pulse); confirm number.

Reset: MENU > SYSTEM > RESET to restore factory defaults (network settings may be lost).

Service: 1-877-276-8437; www.brother.com