Brother MFC-9325CW Manual

The Brother MFC-9325CW is a color laser multifunction printer featuring print, copy, scan, and fax capabilities. It offers wireless and Ethernet connectivity, automatic duplex printing, a 50-sheet automatic document feeder, a large color touchscreen, and support for various mobile printing solutions. Below are key sections covering setup, features, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unpacking and Installation 3. Initial Setup and Configuration 4. Specifications 5. Control Panel and Settings 6. Connecting to Networks 7. Printing and Copying 8. Scanning and Faxing 9. Maintenance and Supplies 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Color laser engine, Automatic Document Feeder (ADF), 4.3-inch color touchscreen, wireless interface, Ethernet port, USB port, paper trays.

FeatureDescription
Print SpeedUp to 28 pages per minute (black and color)
Automatic Duplex PrintingTwo-sided printing standard
Automatic Document Feeder50-sheet capacity for scanning/copying
ConnectivityWi-Fi, Wi-Fi Direct, Ethernet, USB 2.0
Mobile PrintingApple AirPrint, Google Cloud Print, Brother iPrint&Scan
Paper Capacity250-sheet standard tray, optional 550-sheet tray
Display4.3-inch color touchscreen with intuitive menu
Fax CapabilitySuper G3 fax with 33.6 Kbps modem
Scan ResolutionUp to 1200 x 1200 dpi
Toner YieldApprox. 3,000 pages (black), 2,500 pages (color)

Unpacking and Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

  1. Remove all packaging materials and tapes from inside and outside the printer.
  2. Install toner cartridges: Open front cover, remove packing materials, insert black and color cartridges.
  3. Load paper: Adjust paper guides in tray, load letter-size paper.
  4. Connect power cord and turn on printer.
  5. Install print drum unit if not pre-installed.

WARNING! Toner cartridges are heavy; handle with care. Avoid touching the green drum surface.

Initial Setup and Configuration

Power on printer; follow on-screen prompts.

  1. Language selection: Choose preferred language on touchscreen.
  2. Network setup: Select wireless or wired connection, enter network credentials if needed.
  3. Install software: Insert included CD or download drivers from Brother website.
  4. Test print: Print configuration report to verify setup.
  5. Configure basic settings: Date/time, fax header if used.

CAUTION! Ensure proper ventilation; keep away from heat sources and direct sunlight.

Specifications

Control Panel and Settings

Access functions via 4.3-inch color touchscreen. Physical buttons: Power, Home, Stop/Exit.

Touchscreen Menu: Home screen with icons for Copy, Scan, Fax, Web Connect, Settings.

Copy Settings: Number of copies, density, paper size, duplex, reduce/enlarge. Scan Settings: Scan to email, network, USB; file format (PDF, JPEG); resolution. Fax Settings: Speed dial, broadcast fax, fax forward. Printer Settings: Network configuration, security, maintenance, reports. Device Settings: Sleep timer, buzzer volume, display brightness.

Connecting to Networks

Wireless: Use WPS or manual setup. Ethernet: Connect cable to router and printer.

  1. Wireless setup: On touchscreen, go to Network > Wireless > Setup Wizard.
  2. Wired setup: Connect Ethernet cable, network settings auto-configure via DHCP.
  3. Wi-Fi Direct: Enable for direct connection to mobile devices without router.
  4. Verify connection: Print network configuration report.

Tip: Place printer within range of wireless router for stable connection.

Printing and Copying

Supports local and network printing, automatic duplex copying.

  1. Printing from computer: Select Brother printer driver, adjust settings as needed.
  2. Mobile printing: Use AirPrint, Google Cloud Print, or Brother iPrint&Scan app.
  3. Copying: Place document in ADF or on glass, select copy settings on touchscreen.
  4. Multiple copies: Use numeric keypad on touchscreen to set quantity.
  5. Duplex copying: Select 2-sided copy option for automatic two-sided copies.
  6. Reduce/Enlarge: Adjust from 25% to 400% in 1% increments.
  7. Toner save mode: Enable in printer driver to reduce toner consumption.

WARNING! Do not look directly at laser beam inside printer. Keep hands clear of moving parts during operation.

Scanning and Faxing

Scan to email, network folder, USB, or cloud services. Fax with speed dial and memory.

  1. Scanning: Place document, select scan destination, adjust settings, press Start.
  2. Scan to email: Configure SMTP settings first in network menu.
  3. Faxing: Enter number using keypad, press Start. Use ADF for multiple pages.
  4. Speed dial: Store frequently used numbers for one-touch dialing.
  5. Fax memory: Stores received faxes if paper runs out.

Maintenance and Supplies

Replace toner cartridges and drum unit as needed. Clean exterior with dry cloth.

  1. Toner replacement: Open front cover when prompted, replace empty cartridge.
  2. Drum unit replacement: Replace approximately every 24,000 pages.
  3. Cleaning: Use lint-free cloth; do not use alcohol or abrasive cleaners.
  4. Paper jam clearance: Follow on-screen instructions to clear jams carefully.
  5. Firmware updates: Check Brother website periodically for updates.

CAUTION! Unplug printer before cleaning. Use only Brother genuine supplies.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Energy Star certified. Copyright © Brother Industries, Ltd. For support, visit support.brother.com or contact Brother Customer Service at 1-877-276-8437. Waste Electrical and Electronic Equipment (WEEE) directive compliant.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not printingConnection/statusCheck network/wireless connection; ensure printer is not offline or paused.
Poor print qualityToner/low densityReplace low toner cartridge; run cleaning cycle; adjust print density.
Paper jamsPaper loading/obstructionClear jam following guide; ensure paper is loaded correctly; check for obstructions.
Scanner not workingDriver/connectionReinstall scanner driver; check USB/network connection; restart printer.
Fax transmission failsLine/configurationCheck phone line connection; verify recipient number; ensure correct fax mode.
Touchscreen unresponsiveLocked/softwareRestart printer; check for touchscreen lock setting; update firmware.

Reset: Settings > General Settings > Reset > Reset All Settings (if needed).

Service: 1-877-276-8437; support.brother.com

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