Brother MFC-820CW Manual

The Brother MFC-820CW is a multifunction color inkjet printer featuring print, copy, scan, and fax capabilities. It supports wireless and wired network connectivity, includes a color LCD display, automatic document feeder (ADF), duplex printing, and supports various media types. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing and Copying 8. Scanning and Faxing 9. Maintenance & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Color inkjet print engine, LCD control panel, Automatic Document Feeder (ADF), paper trays, network interfaces, and USB port.

Feature	Description
Print Technology	4-color inkjet (CMYK)
Functions	Print, Copy, Scan, Fax
Connectivity	Wi-Fi, Ethernet, USB 2.0
Display	Color LCD with touch controls
Paper Handling	ADF, duplex printing, multiple paper sizes
Fax	33.6 Kbps modem, speed dial, memory
Scan Resolution	Up to 1200 x 2400 dpi
Ink Cartridges	Individual color cartridges (LC51 series)
Operating Systems	Windows, macOS
Power Source	120V AC, 60Hz

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

Install ink cartridges: Open front cover, insert cartridges into respective slots.
Load paper: Adjust paper guides in tray, load plain paper.
Connect power: Plug AC adapter into printer and wall outlet.
Connect to computer: Use USB cable or set up network connection.

WARNING! Do not touch print head or ink contacts. Keep printer upright during installation.

First-Time Setup

Power on printer; follow on-screen prompts.

Align print head: Printer will automatically align after ink installation.
Install software: Insert CD or download drivers from Brother website.
Configure network: Use LCD menu to set up Wi-Fi or Ethernet.
Test print: Print a test page to verify installation.

CAUTION! Ensure protective tapes and materials are removed before operation.

Specifications

Print Speed: Up to 31 ppm black, 25 ppm color.
Print Resolution: Up to 6000 x 1200 dpi.
Paper Sizes: Letter, Legal, A4, envelopes, photo sizes.
Paper Capacity: 250 sheets input, 50 sheets ADF.
Scanner Type: Flatbed + ADF, color CIS.
Fax Memory: Up to 200 pages.
Interface: USB, Ethernet 10/100, Wi-Fi 802.11b/g.
Display: 2.7-inch color LCD.
Power Consumption: Approx. 30W operating, 2W standby.
Dimensions: 18.5" W x 16.3" D x 11.8" H.

Controls and Settings

Access functions via LCD control panel. Front Panel: Power, Copy, Scan, Fax, Menu, Navigation arrows, OK, Stop/Exit.

LCD Menu: Setup, Network, Maintenance, Reports, Fax settings. Print Settings: Quality (Draft, Normal, Best), paper type, duplex, color adjustment. Copy Settings: Number of copies, darkness, reduce/enlarge, collage. Scan Settings: Resolution, file format, destination. Fax Settings: Speed dial, transmission report, error correction.

Connecting Devices

USB: Direct connection to computer. Network: Ethernet or Wi-Fi for shared access.

Turn off printer before connecting cables.
USB: Connect USB cable to computer and printer.
Network: Connect Ethernet cable or configure Wi-Fi via menu.
Install drivers on all computers that will use the printer.

Tip: Use WPS for easy Wi-Fi setup if supported by your router.

Printing and Copying

Supports various document types and media.

Printing: Select printer in application, adjust settings as needed.
Copying: Place document in ADF or on glass, select copies and settings on panel.
Duplex: Enable in print settings for two-sided printing.
Photo printing: Use photo paper and select appropriate paper setting.
Cancel job: Press Stop/Exit button during processing.

WARNING! Do not open covers during printing. Use recommended paper types.

Scanning and Faxing

Scan to computer, email, or USB. Send and receive faxes.

Scanning: Place document, select scan mode, choose destination.
Faxing: Dial number using keypad or speed dial, press Start.
Receive fax: Automatic or manual answer mode.
Fax memory: Stores received faxes when out of paper.

Note: For scanning to computer, ensure software is installed and running.

Maintenance & Cleaning

Unplug before cleaning. Clean exterior with dry cloth; clean scanner glass with soft, lint-free cloth.

Print head cleaning: Run cleaning utility from maintenance menu.
Nozzle check: Print test pattern to verify print quality.
Replace ink: When low ink warning appears, replace cartridge.
Clean rollers: Use damp cloth if paper dust accumulates.

CAUTION! Do not use alcohol or abrasive cleaners. Avoid touching scanner glass with fingers.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. ICES-003: Complies with Canadian EMI regulations. Energy Star® qualified. Copyright © Brother Industries, Ltd. For support, visit support.brother.com or contact 1-877-267-8437.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Printer not responding	Connection/power	Check cables and power; restart printer and computer.
Poor print quality	Ink/print head	Run nozzle check and head cleaning; replace ink cartridges.
Paper jams	Paper misloaded	Open covers, remove jammed paper carefully, reload paper.
Scanner not working	Driver/connection	Reinstall scanner driver; check USB or network connection.
Fax transmission fails	Phone line/ settings	Check phone line connection; verify recipient number and settings.

Reset: Menu > Initial Setup > Reset Settings if needed.

Service: 1-877-267-8437; support.brother.com