Brother MFC-4420C Manual

The Brother MFC-4420C is a multifunction color inkjet printer offering printing, scanning, copying, and faxing capabilities. It features a flatbed scanner, color printing, PC-FAX functionality, and a built-in telephone handset. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Printing & Copying 8. Scanning & Faxing 9. Maintenance & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main unit with flatbed scanner, Control Panel, Telephone Handset, Paper Tray, Ink Cartridges (Black, Cyan, Magenta, Yellow).

FeatureDescription
Print ResolutionUp to 6000 x 1200 dpi (color)
Print SpeedUp to 20 ppm (black), 15 ppm (color)
Scanner TypeFlatbed color scanner
Fax Modem Speed33.6 kbps
Paper CapacityUp to 100 sheets (standard tray)
Ink SystemIndividual color cartridges
ConnectivityUSB 2.0, Telephone line
Copy FeaturesReduce/Enlarge, Photo mode
DisplayMonochrome LCD with navigation buttons
Power Source120V AC, 60Hz

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet and telephone jack.

  1. Install ink cartridges: Open front cover, remove protective tape, insert cartridges into correct slots.
  2. Load paper: Adjust paper guides, load up to 100 sheets of plain paper into tray.
  3. Connect telephone line: Plug one end into LINE port on rear, other end into wall jack.
  4. Connect handset: Plug coiled cord into HANDSET port.
  5. Connect USB cable: Use USB cable to connect printer to computer.
  6. Plug into AC power.

WARNING! Do not touch print head or ink cartridge contacts. Keep device away from heat sources.

First-Time Setup

Power on device; follow on-screen prompts on computer.

  1. Install software: Insert CD-ROM or download drivers from Brother website.
  2. Run installation wizard: Follow prompts to install printer drivers and utilities.
  3. Test print: Print test page to verify installation.
  4. Set fax settings: Enter date/time, station ID (your name/number).
  5. Align print head: Use utility software or control panel to align cartridges.

CAUTION! Do not disconnect power during software installation.

Specifications

Controls and Settings

Access functions via Control Panel buttons and LCD display.

Control Panel: POWER, COPY, SCAN, FAX, MENU, SET, UP/DOWN arrows, OK, STOP/EXIT.

Print Settings: Quality (Draft, Normal, Fine), Paper Type, Color/B&W. Copy Settings: Number of copies, Reduce/Enlarge (25%-400%), Darkness. Fax Settings: Resolution (Standard, Fine, Super Fine), Redial, ECM. Scanner Settings: Resolution, File Format (PDF, JPEG), Destination. Maintenance: Clean print head, Align cartridges, Report print status.

Connecting Devices

Computer: USB connection. Telephone: LINE port for fax line, EXT port for external phone.

  1. Turn off device before connecting cables.
  2. Connect USB cable to computer and printer.
  3. Connect telephone line to LINE port and wall jack.
  4. For external phone, connect to EXT port.

Tip: Use surge protector for power and telephone lines.

Printing & Copying

Supports various paper types and sizes.

  1. Printing: Select print from computer application, choose MFC-4420C as printer, adjust settings as needed.
  2. Copying: Place document face down on scanner glass, press COPY, set number of copies and size, press START.
  3. Photo Copy: Use Photo mode for better image quality.
  4. Enlarge/Reduce: Use percentage settings or preset options (A4→Letter, etc.).
  5. Cancel job: Press STOP/EXIT during operation.

WARNING! Do not open covers during printing. Allow prints to dry before handling.

Scanning & Faxing

Scan to computer or memory card (if supported). Send/receive faxes.

  1. Scanning: Place document, press SCAN, select destination (PC, File), adjust settings, press START.
  2. Faxing: Dial number using numeric keypad (or speed dial), press START to send. For manual receive, lift handset when ring occurs, press START.
  3. Auto receive: Set device to answer after specified rings.
  4. Memory fax: Stores received faxes if paper runs out.

Note: For PC-FAX, computer must be on with software running.

Maintenance & Cleaning

Unplug before cleaning. Clean exterior with dry, soft cloth. Clean scanner glass with lint-free cloth and glass cleaner.

Ink Cartridge Replacement: When ink low message appears, open cover, replace cartridge(s). Run head cleaning and alignment after replacement.

Print Head Cleaning: Use utility software or control panel MENU > Maintenance > Clean Print Head.

CAUTION! Do not use alcohol or abrasive cleaners. Avoid touching scanner glass with fingers.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © Brother Industries, Ltd. For support, visit support.brother.com or contact Brother Customer Service at 1-877-276-8437.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerPower cord/outletEnsure power cord plugged in securely; try different outlet.
Poor print qualityClogged nozzles/inkRun print head cleaning utility; replace low ink cartridges.
Paper jamsPaper loaded incorrectlyTurn off, remove jammed paper carefully, reload paper correctly.
Scanner not workingSoftware/connectionsReinstall scanner drivers; check USB connection.
Fax not sending/receivingLine connection/settingsCheck telephone line connection; verify fax settings (ECM on).
Computer not detecting printerUSB cable/driversTry different USB port/cable; reinstall drivers.

Reset: Turn off, unplug for 60 seconds, plug back in and power on.

Service: 1-877-276-8437; support.brother.com

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