Brother HL-5470DW Manual

The Brother HL-5470DW is a high-speed monochrome laser printer designed for office and high-volume printing environments. It features automatic duplex printing, wireless and Ethernet connectivity, a large paper capacity, and robust security features. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting to Network 7. Printing Operations 8. Maintenance & Supplies 9. Security Features 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: High-speed print engine, Automatic Document Feeder (ADF), Duplex unit, Control panel with LCD, Paper trays, Network interfaces (Wi-Fi, Ethernet).

FeatureDescription
Print SpeedUp to 55 pages per minute (ppm)
Duplex PrintingAutomatic two-sided printing
ConnectivityWi-Fi, Ethernet, USB 2.0
Paper CapacityStandard 550 sheets, expandable
ResolutionUp to 1200 x 1200 dpi
ADF CapacityUp to 100 sheets for scanning/copying
Control PanelLCD display with navigation buttons
Toner YieldHigh-yield toner cartridge option available
SecuritySSL, IPsec, user authentication
Mobile PrintingBrother iPrint&Scan, AirPrint, Google Cloud Print

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet and network access.

  1. Remove all packaging materials and tapes from printer interior.
  2. Install toner cartridge: Open front cover, remove cartridge from packaging, shake gently, insert until it clicks.
  3. Load paper: Adjust paper guides in tray, load paper (letter or A4), ensure not overfilled.
  4. Connect power cord to printer and wall outlet.
  5. Turn on printer using power switch.

WARNING! Printer is heavy; use two people for lifting. Keep hands clear of moving parts during operation.

First-Time Setup

Power on printer; follow initial setup wizard on LCD panel.

  1. Select language: Use arrow keys on control panel to choose language, press OK.
  2. Set date and time: Enter current date and time for accurate print logs.
  3. Network setup: Choose wireless or wired connection, follow prompts to connect to network.
  4. Install drivers: Insert installation CD or download from Brother website, follow on-screen instructions.
  5. Print test page: Confirm successful installation and alignment.

CAUTION! Ensure proper ventilation; do not block vents. Use recommended power source.

Specifications

Controls and Settings

Access menus via control panel LCD. Front Panel: POWER, GO (status monitor), MENU, UP/DOWN arrows, OK, BACK, STOP/EXIT.

LCD Menu Navigation: Use MENU to access: Printer Setup, Network, Reports, Security, Maintenance.

Printer Setup: Language, paper size, sleep timer, reset menu. Network: TCP/IP, wireless setup, Wi-Fi Direct. Reports: Print configuration, network status, page count. Security: Admin password, IPsec, SSL, access control. Maintenance: Clean drum, firmware update, restore defaults.

Connecting to Network

Wired: Connect Ethernet cable to printer and router/switch. Wireless: Use WPS or manual setup.

  1. Wired: Connect Ethernet cable, printer auto-detects network settings.
  2. Wireless (WPS): Press WPS button on router, then navigate to Network > Wireless > WPS on printer.
  3. Wireless (Manual): Select SSID from list, enter password using keypad.
  4. Confirm connection: Print network configuration report.

Tip: Ensure router is on and signal is strong for wireless setup.

Printing Operations

Supports standard printing, duplex, multiple copies, collation, watermark, poster printing.

  1. Send print job from computer or mobile device.
  2. Monitor status via control panel or Brother utilities.
  3. Cancel job: Press STOP/EXIT on control panel.
  4. Duplex printing: Enable in printer driver or device settings.
  5. Paper selection: Choose tray for specific paper type/size.
  6. Toner save mode: Enable in driver to reduce toner usage.
  7. Secure print: Enter PIN at printer to release confidential jobs.

WARNING! Do not open covers during printing. Allow printer to cool before maintenance.

Maintenance & Supplies

Replace toner when low message appears. Clean exterior with dry cloth. Use Brother Genuine supplies.

Toner Replacement: Open front cover, remove old cartridge, unpack new one, shake gently, insert until click, close cover.

Drum Unit Replacement: Replace when prompted or after approx. 50,000 pages.

Cleaning: Unplug before cleaning. Use lint-free cloth for exterior; clean paper path if jams occur.

CAUTION! Do not touch imaging components (drum, toner). Dispose of used cartridges per local regulations.

Security Features

Admin Password: Set in Security menu to restrict access. IPsec/SSL: Encrypt network data. User Authentication: Require login for printing. Secure Print: Hold jobs until PIN entered at printer. Network Isolation: Disable unused ports/protocols.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. ENERGY STAR® qualified. Copyright © Brother Industries, Ltd. For support, visit support.brother.com or contact Brother Customer Service at 1-877-267-8437.

Troubleshooting

SymptomPossible CauseCorrective Action
Printer not powering onPower connectionCheck power cord connection; ensure outlet is working; power switch on.
Paper jamsPaper misloaded, worn rollersOpen covers, remove jammed paper carefully; check paper guides; clean rollers.
Poor print qualityLow toner, dirty drumReplace toner cartridge; clean drum unit; run cleaning cycle from menu.
Not connecting to networkIncorrect settings, weak signalVerify network settings; restart printer/router; move closer to router (wireless).
Driver installation failsIncompatible OS, corrupted downloadDownload latest driver from Brother website; disable antivirus during install.
Toner not recognizedNon-genuine cartridge, improper installUse Brother Genuine toner; reinstall cartridge ensuring it clicks into place.

Reset: Menu > Maintenance > Reset Settings (caution: erases network/config).

Service: 1-877-267-8437; support.brother.com

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