Brother DCP-8020 Manual

The Brother DCP-8020 is a multifunction laser printer offering printing, copying, and scanning capabilities. It features fast print speeds, high-quality output, automatic document feeder (ADF), flatbed scanner, USB connectivity, and energy-saving functions. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Laser print engine, Automatic Document Feeder (ADF), Flatbed scanner, Control panel with LCD display, USB port, Paper trays.

Feature	Description
Print Speed	Up to 20 pages per minute (black & white)
Print Resolution	Up to 2400 x 600 dpi
Automatic Document Feeder (ADF)	Holds up to 35 sheets for scanning/copying
Flatbed Scanner	For scanning books, photos, and single sheets
Paper Capacity	250-sheet input tray
Connectivity	USB 2.0 interface
Control Panel	LCD display, navigation buttons, Start/Stop
Copy Features	Zoom, multiple copies, ID card copy
Scan Features	Scan to PDF, email, image files
Toner Cartridge	TN-360 standard yield cartridge

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

1. Remove all packaging materials and tape from printer.
2. Install toner cartridge: Open front cover, remove cartridge from packaging, shake gently, insert into slot until it clicks.
3. Load paper: Pull out paper tray, adjust guides, load up to 250 sheets of plain paper.
4. Connect power cable to printer and wall outlet.
5. Connect USB cable to computer (if installing drivers).

WARNING! Toner powder may be harmful if inhaled; avoid shaking cartridge vigorously. Keep printer away from heat and moisture.

First-Time Setup

Power on printer; follow on-screen prompts on computer.

1. Install drivers: Insert installation CD or download from Brother website, follow setup wizard.
2. Configure printer settings: Use control panel to set language, date/time, network settings (if applicable).
3. Print test page: From computer, select Brother DCP-8020 and print test page to verify installation.
4. Register product: Online registration for warranty and support.

CAUTION! Do not touch the green drum inside toner cartridge; handle with care to avoid damage.

Specifications

• Print Technology: Laser
• Print Speed: Up to 20 ppm (black)
• First Print Out Time: Less than 10 seconds
• Recommended Monthly Duty Cycle: Up to 10,000 pages
• Scanner Type: Flatbed + ADF
• Scan Resolution: Up to 1200 x 1200 dpi
• Copy Resolution: Up to 600 x 600 dpi
• Paper Sizes: Letter, Legal, A4, Executive, envelopes
• Power Consumption: Approx. 370W operating, 2W standby
• Dimensions (W x D x H): 16.1" x 15.7" x 11.8"
• Weight: Approx. 22 lbs

Controls and Settings

Access functions via control panel buttons and LCD display.

Control Panel: Power button, LCD display, Navigation arrows, OK, Stop/Exit, Copy, Scan, Menu, Eco (energy saving).

Menu Settings: Language, Date/Time, Report Print, Default Settings, Factory Reset. Copy Settings: Number of copies, Zoom (25%-400%), Darkness, Quality, ID Card Copy. Scan Settings: Scan size, Resolution, File format (PDF, JPEG, etc.), Destination (email, folder).

Connecting to Computer

USB connection for direct printing/scanning.

1. Ensure printer is off before connecting USB cable.
2. Connect USB cable to printer and computer USB port.
3. Power on printer; computer should detect new hardware.
4. Install drivers if prompted (use CD or download).
5. Set as default printer in computer settings if desired.

Tip: Use high-quality USB cable for reliable connection. For network setup, optional print server required.

Printing and Copying

Supports standard paper sizes, envelopes, labels.

1. Printing from computer: Select file > Print > choose Brother DCP-8020 > adjust settings > Print.
2. Making copies: Place original in ADF or on flatbed, press Copy button, set number of copies and zoom, press Start.
3. Multiple copies: Use numeric keypad on control panel (if available) or navigation to set copy count.
4. ID Card Copy: Place card on flatbed, select ID Card Copy from menu to scan both sides on single page.
5. Envelope printing: Load envelope in manual feed slot, select envelope size in print settings.

WARNING! Do not use damaged or wrinkled paper; may cause paper jams. Avoid touching printed pages immediately; toner may be hot.

Scanning Documents

Scan to computer, email, or memory device (if supported).

1. Place document in ADF or on flatbed glass.
2. Press Scan button on control panel.
3. Select scan settings: Resolution, color mode, file format, destination.
4. Press Start to begin scanning; file saved to specified location.
5. For scanning to email: Configure email settings via software first.

Note: Higher resolution increases file size; use 300 dpi for documents, 600 dpi for photos.

Maintenance & Care

Unplug before cleaning. Use dry, lint-free cloth; no liquids or abrasive cleaners.

1. Clean exterior: Wipe with damp cloth (not wet), dry immediately.
2. Clean scanner glass: Use glass cleaner and soft cloth; avoid scratching.
3. Replace toner: When toner low message appears, replace with TN-360 cartridge.
4. Clear paper jams: Open covers, gently remove jammed paper in direction of paper path.
5. Reset maintenance counter: Via menu if required after maintenance.

CAUTION! Do not use alcohol or solvents on plastic parts. Keep toner cartridges in sealed bag until use.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Energy Star qualified for energy efficiency. Copyright © Brother Industries, Ltd. For support, visit www.brother-usa.com or contact Brother Customer Service at 1-877-267-8437.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Printer not powering on	Power cable/outlet	Check power connection; try different outlet; ensure power switch on.
Poor print quality	Toner/low cartridge	Replace toner cartridge; clean corona wire inside cartridge; adjust print density.
Paper jams	Paper loaded incorrectly	Open covers, remove jammed paper carefully; reload paper properly.
Scanner not working	Driver/connection	Reinstall scanner driver; check USB cable; restart printer and computer.
Printer not detected	USB cable/driver	Try different USB port/cable; reinstall printer driver.
Error messages on display	Various issues	Refer to error code in manual; open/close cover; restart printer.

Reset: Menu > Initial Setup > Reset Settings to restore defaults.

Service: 1-877-267-8437; www.brother-usa.com