Brother DCP-7020 Manual

The Brother DCP-7020 is a monochrome laser multifunction printer featuring print, copy, and scan capabilities. It offers fast printing speeds, high-quality output, automatic duplex printing, flatbed scanning, and PC-FAX functionality. Below are key sections for safety, features, installation, setup, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Laser print engine, flatbed scanner, control panel, paper trays, toner cartridge, USB and network ports.

Feature	Description
Print Speed	Up to 20 pages per minute (A4)
Print Resolution	Up to 2400 x 600 dpi
Copy Speed	Up to 20 copies per minute
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 2400 dpi (optical)
Paper Capacity	250-sheet input tray
Duplex Printing	Automatic two-sided printing
Connectivity	USB 2.0, Ethernet (network models)
Toner Yield	Approximately 2,500 pages (standard)
Display	Monochrome LCD with navigation buttons

Installation

Unpack and inspect contents. Place on stable, level surface near power outlet.

1. Remove all packaging materials and tape from inside and outside the printer.
2. Install the toner cartridge: Open front cover, remove cartridge from packaging, shake gently, insert until it clicks.
3. Load paper: Adjust paper guides in the input tray, load paper (plain, A4 or Letter).
4. Connect power cable to printer and wall outlet.
5. Connect to computer: Use USB cable (included) or connect to network via Ethernet cable.

WARNING! Do not touch the green drum surface of the toner cartridge. Avoid exposure to direct sunlight or high humidity.

First-Time Setup

Power on printer; install software and drivers.

1. Turn on printer using power switch on rear.
2. Install driver: Insert CD or download latest driver from Brother website. Follow on-screen instructions.
3. Select connection type: USB or Network during installation.
4. Configure basic settings: Set language, date/time via control panel menu.
5. Print test page: From driver properties or printer menu to verify installation.

CAUTION! Ensure printer is connected to power before installing software. Keep original packaging for possible service.

Specifications

• Type: Monochrome Laser Multifunction Printer (Print, Copy, Scan)
• Print Technology: Laser electrophotography
• Print Speed: Up to 20 ppm
• First Print Out Time: Less than 10 seconds
• Recommended Monthly Duty Cycle: Up to 10,000 pages
• Paper Sizes: A4, Letter, Legal, Executive, envelopes, labels, transparencies
• Scanner Type: Flatbed, color CIS
• Interface: USB 2.0 Hi-Speed, 10/100 Base-TX Ethernet
• Power Requirements: 220-240V AC, 50/60Hz (varies by region)
• Dimensions (W x D x H): Approx. 398 x 453.5 x 347.5 mm
• Weight: Approx. 11.2 kg

Controls and Settings

Access menus via control panel buttons and LCD display.

Control Panel: POWER, STOP/EXIT, UP/DOWN arrows, OK, MENU, COPY, SCAN, FAX (if applicable), number keypad.

Menu Options: Report (Print Configuration, Network Config), Setup (General Setup, Fax Setup), Maintenance (Clean Drum, Reset Menu).

Common Settings: Paper Size, Reduce/Enlarge, Toner Save Mode, Eco Mode, Sleep Timer, Network Settings (IP address, protocol).

Connecting to Computer

USB or Network connection.

1. USB: Connect USB cable from printer to computer before installing driver.
2. Network: Connect Ethernet cable from router to printer. Configure TCP/IP settings via control panel or installer.
3. Wireless (optional model): Use WPS or manual setup to connect to Wi-Fi network.
4. Verify connection: Print network configuration page from menu.

Tip: For network installation, ensure printer and computer are on same subnet. Disable firewall temporarily if connection fails.

Printing & Copying

Supports standard and advanced printing features.

1. Printing from PC: Select Brother DCP-7020 as printer, adjust properties (duplex, quality, paper type).
2. Copying: Place original on scanner glass or use ADF (if equipped). Use control panel to set copies, darkness, reduce/enlarge.
3. Duplex Printing: Enable in driver or via control panel for automatic two-sided prints.
4. Multiple Copies: Enter number of copies using keypad, press Start.
5. Special Media: Adjust paper guides for envelopes/labels; select media type in driver.

WARNING! Do not touch scanner glass with fingers; clean with soft cloth. Use only recommended media to avoid jams.

Scanning & PC-FAX

Scan to computer, email, or network folder. PC-FAX requires fax software installation.

1. Scanning: Place document face down on glass. Press SCAN button or use scanning software (ControlCenter).
2. Scan Settings: Select resolution (dpi), color mode (black/white, grayscale, color), file format (PDF, JPEG).
3. PC-FAX: Install Brother FAX software. Send faxes directly from PC applications via printer's modem.
4. Receive Fax: Can be set to auto-answer or manual; received faxes can be printed or saved to PC.

Maintenance & Supplies

Regular maintenance ensures optimal performance.

• Toner Replacement: Replace when toner low message appears. Use Brother TN-360 cartridge.
• Drum Unit Replacement: Replace drum unit (DR-360) when message appears or print quality degrades.
• Cleaning: Wipe exterior with damp cloth. Clean scanner glass with lint-free cloth and glass cleaner.
• Paper Jam Clearing: Open rear cover and duplex unit; gently remove jammed paper without tearing.
• Firmware Updates: Check Brother website periodically for firmware updates.

CAUTION! Use only genuine Brother supplies. Do not refill toner cartridges. Turn off and unplug before cleaning interior.

Regulatory Information

FCC Part 15: Class B digital device; complies with limits for residential use. CE marking indicates conformity with European directives. Energy Star qualified for energy efficiency. Copyright © Brother Industries, Ltd. For support, visit support.brother.com or contact Brother Customer Service at 1-877-276-8437 (USA).

Troubleshooting

Symptom	Possible Cause	Corrective Action
Printer not printing	Connection, driver, paper jam	Check cables; reinstall driver; clear any paper jam.
Poor print quality	Low toner, dirty drum	Replace toner cartridge; clean corona wire inside drum unit.
Paper jams frequently	Paper type, worn rollers	Use recommended paper; clean pickup and separation rollers.
Scanner not working	Software, connection	Reinstall scanning software; ensure USB/network connection stable.
Network connection lost	IP conflict, cable	Renew IP address; restart printer and router; check Ethernet cable.
Error messages on display	Various hardware issues	Refer to manual for specific error code; perform suggested reset.

Reset: Menu > Maintenance > Reset > Reset All Settings (caution: erases network settings).

Service: 1-877-276-8437; support.brother.com